손님에게 착석 및 안전벨트 착용 요청
Cabin crew: Excuse me, sir/madam. For your safety, I must kindly ask you to return to your seat and fasten your seatbelt. We're currently experiencing some turbulence.
Passenger: I just need to stretch my legs.
Cabin crew: I feel you but turbulence can be unpredictable. Returning to your seat and fastening your seatbelt will ensure your safety and the safety of those around you.
Passenger: "Alright"
Cabin crew: Thank you for your understanding and cooperation. If you need anything during the flight. Please feel free to ask.
손님 셔츠에 음료를 쏟았을때
Cabin Crew: "I'm so sorry for the spill, sir/madam. Please accept my apologies for the inconvenience. Can I assist you in any way to clean up and make your shirt more comfortable?"
Passenger: Oh, it's quite alright.
Cabin Crew: We have some towels and a cleaning solution onboard. I'll help you with that right away. Do you mind if you unbutton your shirt so that we can access the stain more easily?"
Passenger: No problem.
Cabin Crew: Cleans up the stain with a towel "There we go, I've done my best to remove the stain. Would you like any additional assistance or a replacement shirt?"
Passenger: "No, thank you.
Cabin Crew: "Thank you for your understanding. If you need anything else during the flight, please don't hesitate to let us know.
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